Question 1

What is the difference between an optometrist and an ophthalmologist in Durham, NC?

Accepted Answer

Optometrists perform eye exams, vision tests, and other types of non-invasive eye health care. At MyEyeDr. Durham-SouthPoint, you’ll see an optometrist during your eye exam. Take a look at some of our services for a list of the most common services provided by our eye doctors.

Ophthalmologists can do everything that an optometrist does, but they also practice medicine and perform surgery. In some cases, our optometrists will refer patients to ophthalmologists for advanced eye care.

Question 2

Does MyEyeDr. in Durham, NC accept walk-in eye doctor appointments?

Accepted Answer

Yes, MyEyeDr. in Durham, NC accepts walk-in appointments, but appointment availability varies by day and location. You can always check appointment availability at every MyEyeDr. in your area using our online scheduling tool or by giving us a call.

Question 3

Does MyEyeDr. Durham-SouthPoint accept my vision insurance?

Accepted Answer

MyEyeDr. Durham-SouthPoint accepts most major vision insurances, including state plans. Contact your local MyEyeDr. eye care center to see if they accept your specific plan. Most vision insurances cover the cost of an eye exam and give you money toward new glasses or contacts. At MyEyeDr., you can count on getting the most from your benefits.

If you don’t have vision insurance, we can still help you. Contact your local MyEyeDr. for more information.

Question 4

What should I expect during my eye exam and visit?

Accepted Answer

You can expect your entire MyEyeDr. visit to take between 30 and 60 minutes. Here’s how it usually goes: Our front desk staff will check you in and quickly review your paperwork and insurance information. After that, we’ll invite you back to do some pre-exam testing. Feel free to try on new frames while you wait. Next comes the eye exam. Our optometrist will ask you questions about your eye health and vision, then they’ll look into your eyes using specialized lenses.

Pro tip: Cut down on time in the waiting room by completing your pre-appointment forms online before your visit. Keep an eye out for a “check-in” email a few days before your exam date.

After we determine your new prescription, you can sit down with an optician to shop for new eye wear. It takes about a week for our lab to make new glasses. Once they’re ready, we’ll call you in for your final fitting, where we make sure your new glasses fit well and you can see clearly. Contact lens orders usually take a few days. We can ship contacts directly to your home or you can pick them up at MyEyeDr. Durham-SouthPoint.

Question 5

How much is an eye exam in Durham, NC?

Accepted Answer

Depending on your individual vision insurance plan, your vision insurance benefits may cover an array of eye care expenses. Many vision insurance plans can help you save money on vision care services, such as:

Eye Exams
Vision Tests and Retinal Imaging
Eye Lenses
Eye Frames
Contact Lenses (daily disposables and monthly contact lenses
Discounted Corrective Eye Surgery

If you’re not sure what your current vision insurance plan covers, contact the vision insurance experts at MyEyeDr. today or visit one of our eye care center locations near you. Our friendly insurance experts will be happy to review your vision insurance benefits and educate you on your coverage.

Question 6

How long does an eye doctor appointment take in Durham, NC?

Accepted Answer

You can expect your entire MyEyeDr. visit to take between 30 and 60 minutes.

Question 7

Can I buy glasses or contact lenses from MyEyeDr. Durham-SouthPoint?

Accepted Answer

Yes! MyEyeDr. Durham-SouthPoint sells all the most popular glasses and contact lens brands. Our stores also offer one of the largest selections of glasses around. That means you can try on hundreds of frames at any time. If you have an updated prescription and you’re looking to reorder contact lenses, you can so on our website.

Question 8

How often should I go to the eye doctor in Durham, NC?

Accepted Answer

Our optometrists recommend getting a comprehensive eye exam from MyEyeDr. at least once every year. Routine eye exams are about more than just updating your prescription, so be sure to include MyEyeDr. on your annual health checklist.

Question 9

Can I get my MyEyeDr. statements electronically?

Accepted Answer

Yes, you can sign up to receive statements from MyEyeDr. electronically at our Bill Pay Portal.

Question 10

Can I see my past transactions with MyEyeDr.?

Accepted Answer

Yes! Log onto our Patient Portal to see your past MyEyeDr. transactions, prescription information, and purchases.